Ewelina Rutkowska — Learning & skills Professional communication Individual course · 6 hours · 390 € The goal Structure a message, check understanding and approach a difficult conversation with practical reference points. Programme • Build a clear, appropriate message • Questioning, listening and paraphrasing • Role-play and constructive feedback Prerequisites Bring a work or volunteering context to practise; no formal prerequisite. What you take away Practised formulations and a conversation preparation sheet. Reviewing what you learned Complete two role-plays with an observation checklist. The format Guided remote sessions spread across an agreed schedule. In-person delivery and any adaptations are considered individually. Unlimited platform access is not included. Price for the described individual course, including applicable taxes. Dates, session language and arrangements are confirmed in a written offer. Team courses receive a separate proposal. These courses develop practical skills. They do not promise a diploma, recognised certification or guaranteed career result. Complete arrangements are provided before commitment. Ewelina Danuta Rutkowska EI SIREN 130659956 SIRET 13065995600010 ewelinarutkowska@inbox.eu +33759389192 34 rue de Strasbourg, 44000 Nantes, France Updated: 8 October 2026